A Legacy of Comfort and Reliability
Custom Comfort Systems has been a cornerstone in the heating and air conditioning industry for over three decades. Founded in 1988 by John and Mary Thompson, this family-owned business has grown from a small local operation to a trusted name in dependable HVAC services across the region.
Humble Beginnings
The company started with just two service vans and a handful of dedicated employees. John, a skilled HVAC technician, and Mary, a savvy business manager, combined their expertise to create a company that prioritized customer satisfaction and technical excellence.
Expansion and Innovation
As Custom Comfort Systems gained a reputation for reliability, the business expanded rapidly throughout the 1990s. Key milestones include:
- 1995: Opened a second location to serve a wider area
- 1998: Introduced 24/7 emergency services
- 2003: Launched a comprehensive preventative maintenance program
- 2010: Became certified in energy-efficient HVAC solutions
Commitment to Quality
Throughout its history, Custom Comfort Systems has maintained an unwavering commitment to quality. The company has consistently invested in ongoing training for its technicians, ensuring they stay up-to-date with the latest HVAC technologies and best practices.
Community Involvement
Custom Comfort Systems has always believed in giving back to the community. The company regularly participates in local charity events and offers discounted services to senior citizens and veterans.
Looking to the Future
Today, Custom Comfort Systems continues to evolve, embracing smart home technologies and eco-friendly HVAC solutions. With a team of over 50 skilled professionals and a fleet of 30 service vehicles, the company remains dedicated to providing dependable heating and air conditioning services to homes and businesses alike.
As Custom Comfort Systems looks to the future, it stands firm on the principles that have guided it for over 30 years: reliability, expertise, and a steadfast commitment to customer comfort.